Available Services
At NOVA, we care about your emotional and physical well-being, in addition to your academic success. We now offer - a new, free telehealth program for students that provides 24/7 access to virtual mental health care from anywhere in the U.S.
If you're feeling anxious, overwhelmed, or are struggling with other mental health issues, you can talk to a licensed provider during secure video visits from your smartphone, laptop, or desktop computer. Please look at the following FAQs to learn more about this new resource.
Frequently Asked Questions
Q. How can students access TimelyCare?
A. Students can access TimelyCare by logging into myNOVA or registering at . You can then have visits from any web-enabled device – smartphone, laptop, or desktop.
Q. Who can use TimelyCare?
A. Any student at NOVA can access TimelyCare, except Dual-Enrollment students. Students under the age of 18 require parental permission to access telehealth services.
Q. What services are available?
A. There are 7 services available:
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TalkNow: 24/7, on-demand emotional support
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Scheduled Counseling: Select the day, time, and mental health provider of your choice.
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Health Coaching: Support for developing healthy behaviors.
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Success Coaching: A success coach provides support on topics including goal setting, study skills, resume review, and more.
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Self-Care Content: 24/7 access to self-care tools and resources, such as meditation and yoga sessions, helpful videos, and short articles from experts.
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Peer Community: An anonymous and judgment-free space where you can connect with, react to, and support other students going through similar situations.
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Basic Needs Support: Get connected to free or reduced-cost community resources.
Q. How much does a visit cost?
A. TimelyCare services are free to all NOVA students.
If you are struggling with mental health, emotional, or lifestyle issues, it’s easy to get started with TimelyCare today. It only takes a few moments to .
For information on TimelyCare employee services, please visit the NOVAnet page about .